HeyFriendzs Privacy Policy

HeyFriendzs ("HeyFriendz", "we", "our", "the App") is an AI-powered storytelling and learning platform designed for children under the supervision of their parents. We take children's online privacy extremely seriously and comply with COPPA, GDPR-K, CCPA, and other global privacy rules.

1. Information We Collect

We collect only what is necessary for personalization and safety without collecting any personally identifiable information about children.

a. Parent Information

Parent's name (optional)
Parent's email
Parent age confirmation (required for verification)

b. Child Profile (Non-identifiable)

Parents may optionally enter:

Child's nickname
Age range (not exact birthdate)
Interests
Voice (when enabled and consented)

No last names, photos or contact details are collected.

2. How We Use the Information

We use the information to:

Generate personalized AI stories
Customize PlayBuddy interactions
Provide AR learning experiences
Improve service quality
Keep parent controls and settings synced

We do not sell, rent, or share child data.

We do not use human moderators, and no human reviews individual child content.

3. Parental Verification (Updated)

HeyFriendzs verifies that an adult is setting up the account through parent age confirmation only.

Parents confirm they are 18 years or older before creating a child profile.

No credit card, ID upload, or additional verification is required.

4. Data Retention & Deletion

Parents can:

Delete the child profile
Delete the entire account
Request data deletion at any time

Deletion requests: support@heyfriendzs.com

5. Third-Party Services

We may use:

Cloud hosting providers
Analytics tools (non-identifiable)
App store payment processors

All must comply with COPPA and global data protection laws.

6. Security

We use:

Encryption in transit and at rest
Limited employee access
Automated safety systems
No persistent storage of children’s conversations beyond what is necessary for functionality

7. Contact

support@heyfriendzs.com

HeyFriendzs Inc.